Partner with Zomato
and grow your business
0% commission for 1st month! Valid for new restaurant partners in select cities
__Why should you partner with Zomato? __
Attract new customers
Reach the millions of people ordering on Zomato
Doorstep delivery convenience
Easily get your orders delivered through our trained delivery partners
Onboarding support
For any support, email us at merchantonboarding@zomato.com
Restaurant success stories
Zomato enabled me to restart my operations post-COVID when I had no hope of doing my business again. I’m grateful to the platform for helping me thrive – my online ordering business has done so well, it has even taken over my dining business!
Arshad Khan
Thanks to Zomato’s invaluable support, our startup cloud kitchen has been doing wonders in the competitive food industry landscape. Their dedication to promoting local businesses and powerful reporting tools have been instrumental in our success, and we look forward to a long-term partnership.
Vijay
Zomato helped us grow by 60% since registration, and now, we are one of the biggest vegetarian joints in Ernakulam city.
Sandeep K Mohan
Frequently asked questions
What are the documents and details required to start deliveries through Zomato?
To ensure a smooth onboarding experience, please have the following documents ready:
Mandatory documents:
PAN card: Only adult PAN cards are accepted.
FSSAI license certificate: Apply now
Bank details: A copy of your cheque or passbook.
Restaurant’s delivery menu
One food image: Used as your restaurant’s cover image on Zomato.
Optional documents
GST certificate: If applicable based on the PAN provided.
How can I get help and support from Zomato if I get stuck?
The one-time onboarding fee covers administrative, operational, and technical services, including document verification, menu digitization, quality checks, training on using the Zomato platform, and query resolutions.
This fee will be deducted from your statement of accounts only after your restaurant goes live on Zomato and starts receiving online orders.
How can I get help and support from Zomato if I get stuck?
The Zomato team is here to help! Email us at merchantonboarding@zomato.com with your restaurant ID, and we’ll resolve your query within 6 hours.
How much commission will I be charged by Zomato?
Zomato charges a commission for services such as order placement, catalog hosting, demand generation, marketing, logistics, tech infrastructure, and customer support.
The commission rates vary based on the city and the restaurant, depending on factors like location and cuisine. You can view your specific commission rate when you accept the online ordering contract.
How will I get my payouts?
Newly registered restaurants on Zomato receive weekly payouts every Wednesday for transactions made from Monday to Sunday of the previous week. If you prefer daily payouts, you can request them through the Help Centre on the partner app once your restaurant is live for online ordering.
Shareholders’ Letter and Results
